I applied online. The process took 3 weeks. I interviewed at Currys (Weybridge, England) in Jul 2023
Interview
The interview process at Currys was structured and scenario-based. I was first asked about my previous experience, particularly in sales and customer service. One key question focused on how I would respond if I struggled to meet my sales targets, I explained that I would seek advice and mentorship from more experienced colleagues, learn from their techniques, and implement their tips to improve my performance.
Another question was a customer scenario, where I was asked how I would effectively make a sale. I responded by outlining a consultative approach: asking questions to understand the customer's needs, clearly explaining the key features and benefits of the product, and then introducing relevant add-ons or services, such as extended warranties, to enhance the customer’s purchase and satisfaction.
Overall, the interview aimed to assess my problem-solving skills, teamwork, and customer-first sales approach.
Interview questions [1]
Question 1
If you’re not able to meet your sales target, what actions would you take to improve?
I applied online. I interviewed at Currys (Durham, England)
Interview
The manager made me walk around the store for 15 minutes while he chatted with colleagues. After that, we had a very brief discussion about my experience. I was then told to hand out low-quality flyers in an almost empty store for another 10–15 minutes.
After that, I had to do a roleplay where I pretended to sell a £2,000 TV to another colleague while the manager watched.
I rated the interview difficulty as “very difficult”, not because of the questions, but because it was genuinely difficult not to just walk out. The entire process took about an hour and felt extremely dragged out, mainly because the manager spent most of the time talking to other staff instead of conducting the interview properly. Overall, it came across as very unprofessional.
The actual questions were basic. However, the job was advertised as 14 hours per week, but during the interview I was told all employees start on a 4-hour contract. The manager literally said that “more hours are a reward” based on sales performance.
So not only was the interview process unnecessarily drawn out and awkward, but the role itself wasn’t even worth it. The pay is minimum wage, and it’s essentially a commission-based sales job — except instead of earning more money, you earn more hours.
Of course I was not interested after being told it was a 4 hour contract, but they also do not provide feedback after wasting your time. I have many years of experience in retail so I just have to assume the manager probably could tell I don't like being deceived..
They asked normal questions and tried to understand why i wanted that job. and asked fake scenario and asked to sell something to that manager. it was easy and i did it.
It was very smooth and very nice, the interviewer was kind and didnt put too much pressure on me. It was overall a very good experience and I would recommend it to anyone interested in getting a job there who is afraid of interviews