I applied through a staffing agency. The process took 1+ week. I interviewed at DCM Services (Minneapolis, MN) in Aug 2012
Interview
They do what they call an "interactive interview". Don't expect any normal interview questions. They throw 6-8 people in a room at a conference table (management sit around the perimeter of the room) and give you a puzzle to figure out. They tell you not to showboat but I noticed that the people who did also got hired in addition to myself. They want to see how you work as a team even though the job has very little teamwork involved (on most collection teams in the company it's every man/woman for themselves). They will tell you that there are as many positions open as they want to have open but that's not strictly true. From working there it seems they probably hire 2-3 from each interview group.
Even if they hire you, you most likely have to wait WEEKS until you start. It was six weeks from when I interviewed to my first day. If I would have known it was going to be that long I wouldn't have bothered, especially not for $10-11 an hour.
Interview questions [1]
Question 1
If you've never done an interactive interview you may be thrown for a loop with this one.
I completed my interview by phone. There was one round of interviews for me. The interview questions were easy to understand and flowed smoothly. A decision was made while on the call
I applied online. The process took 3 days. I interviewed at DCM Services (Norfolk, VA) in Oct 2024
Interview
I applied with my resume on indeed and was contacted the next day. I spoke with a manager about the position and he asked me if I was interested. I said yes and then he had time for an interview, asked me about three questions and offered me the job.
I applied online. The process took 5 days. I interviewed at DCM Services (Richfield, MN) in Oct 2019
Interview
We went through a brief phone interview which was 15m long followed up by an in person interview which was about 30m long this is followed by a background test and drug test.
