I applied online. The process took 2 weeks. I interviewed at DICK'S Sporting Goods (Jacksonville, FL) in Apr 2016
Interview
Applied on a Monday, came in for interview in a Wednesday, interview was short and sweet, mainly spoke about customer service and my interest in sports, took a survey which depicted if you would make it to the second interview or not. Survey is basically to see how consistent you are with your answers and if you are a liar or not.
Interview questions [1]
Question 1
Name a time where you provided exceptional customer service?
I interviewed at DICK'S Sporting Goods (Tampa, FL)
Interview
Interview was nice and relaxed. Pretty much asked about your work history and what interests you as a person. Very easy going and was hired a couple of days later.
I interviewed at DICK'S Sporting Goods (Niles, IL)
Interview
Very simple. One phone screen and then an in person interview with the floor manager. Overall very simple process and very few questions. Got offered the position during the second interview.
Interview questions [1]
Question 1
How would you approach customers looking for help?
I interviewed at DICK'S Sporting Goods (Austin, TX)
Interview
Very short - phone screen followed by an in-store interview. The questions were mostly centered on retail experience, customer service questions, and availability. The entire process took about 3 weeks.