This was probably one of the worst interview experiences I've had. I had read some of the reviews on Glassdoor and was already sceptical about the company, but the interview only confirmed this.
First was an initial screening with the talent management team. The person who I had scheduled the call cancelled less than 2 hours before it was supposed to happen, to which I replied immediately with alternative times. After taking some hours to get back to me, we managed to re-schedule the interview for the following week. Once the interview happened the person joined the call 10 minutes late, asked me a few very general questions and then cut the call short without giving me time to ask any questions about the role or the company. We did schedule the next interview with the hiring manager on the call, which I appreciated, but I got the feeling the recruiter didn't really care at all about how good candidate I was and only wanted to put me forward to reach targets.
The call with the hiring manager was better, she was on time and seemed very nice. Asked me some generic questions and gave me a lot of time to ask questions too. Our discussion confirmed the concerns I already had regarding the role and the company. For example, she made it clear that I'd need to available to answer messages all day long and to work extra hours frequently. I think she understood from the questions I asked that this was definitely not the right place for me.
Also, the salary seemed to be incredibly low for the workload they expected for the role and the targets they had. I left the interview wondering how can anyone manage the responsibilities she had mentioned, as it seemed like it would be enough work for 2 or 3 people.
I applied through a recruiter. I interviewed at Deel in Jun 2026
Interview
The recruiter was nice and friendly. There are 5 rounds which felt a little bit too much in my opinion. In one of my rounds the hiring manager never showed up to our scheduled interview, HUGE RED FLAG! I was rescheduled with the same person and the moment the interview began I could feel she was stand-offish with me as if it was my fault for her no showing me. I could tell she did not care to interview me AT ALL! Then I get rejected for the position I didn’t even apply for. I was rejected for a Customer Operations Manager role but I applied for a Customer Success Manager role, another RED FLAG! If they are this disorganized during an interview process I cannot begin to imagine the chaos that is within the company. Good riddance, everything happens for a reason. Lost interest in them any ways.
Interview questions [1]
Question 1
Tell us about you?
What did you do to avoid a churn customer?
Interviewer was like a robot with no emotions whatsoever. Automatically made me uninterested in the company along with the conversations I had with CSMs currently working at Deel describing it as “toxic” and a lot of other things. If you want people to work at your company, focus on making the ones there being happy and hiring recruiters that know how to talk to people.
I applied through an employee referral. I interviewed at Deel
Interview
The first red flag I experienced was that the recruiter was late to two of our scheduled calls, without any prior notice. Then, right off the bat the hiring manager, let me know that outside of my 40hrs/week, I would need to be available to take evening calls and send emails on weekends. He told me there would be a very limited work life balance and that I needed to be prepared to take minimal breaks during the day because work is so overwhelming. Although that was a huge second red flag, I continued through the interview process because I had heard such good things about the company. When it came time to make an offer, however I was offered $50,000! I told the recruiter that was 30 grand less than I had been making and she even told me she had to double check what state I was in to make sure that it was more than minimum wage! I can’t fathom being expected to work seven days a week for pennies.
Interview questions [1]
Question 1
How would you respond to an angry customer about something we are unable to fix?
