Online and phone call rounds, meet with team and get asked what tools you would use for a ticket that got assigned, HWinfo is used here but you can say anything you have used in past to view system info remotely
Simple process, you get brought into a conference room and answer a few questions such as how to handle upset customers your idea of what customer service is What made you consider digital storm
Interview questions [1]
Question 1
What made you consider digital storm how to handle upset customers your idea of what customer service is
I applied online. The process took 1 week. I interviewed at Digital Storm (Gilroy, CA) in Mar 2020
Interview
Applied online when I saw their ad from Facebook/Instagram. A week later I received a call from the HR to setup my over-the-phone interview. After I passed the phone interview we had another in-person skills test.
Interview questions [1]
Question 1
Asks about main components of a desktop computer and how it works.