Glassdoor users rated their interview experience at Digital.ai as 100% positive with a difficulty rating score of 4 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Manager (CSM) and rated their interviews as the hardest, whereas interviews for Customer Service Manager (CSM) and roles were rated as the easiest.
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I applied online. I interviewed at Digital.ai in Feb 2024
Interview
Relatively easy, mostly simple statistics and Pandas questions, a little bit of tricky SQL. More interested in technical skill than theoretical knowledge, final round involves explaining a project you've completed from start to finish.
It was a 7 round process and the team is extremely supportive and collaborative..
It's a face paced org so thighs needs to be done quickly..... From management to the team everyone is motivated and push you for growth
I applied online. The process took 1 week. I interviewed at Digital.ai (Raleigh, NC) in Aug 2025
Interview
I applied online. I met w/recruiter via video for 45 minutes. I had just a little bit of time to ask questions. I asked about the bad employee reviews, and the recruiter did not provide any insights into it. I have never heard anything back since the interview a few weeks ago, so I have been ghosted, which shows a lack of professionalism. Perhaps I'll eventually receive a rejection email, or not; who knows?
Interview questions [1]
Question 1
The typical "Tell me about your background".
What appealed to you about Digital AI?
Thank you for sharing your experience. We’re sorry to hear about the lack of follow-up, as this is rare and not reflective of how our recruitment team typically operates. Candidate communication is important to us, and we’re reviewing our process to ensure timely updates and clearer responses moving forward. We appreciate your feedback and wish you the best in your career.
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