I applied online. The process took 3 weeks. I interviewed at Direct Line Group in Jun 2016
Interview
Interview was in two stages. First stage was a telephone interview and took no longer than 30 minutes. Second stage was a F2F competence interview. Very good contact with HR. Great thing was attached job description to email confirming date and time of interview and some clues on what you might be asked about.
Interview questions [1]
Question 1
Example of situation when I had and idea that I brought up to life in workplace. What was it, how I managed to implement it and what was the outcome.