I applied in-person. The process took 1 day. I interviewed at Dobbies (Keston, England) in Jan 2025
Interview
Really friendly people, they made me feel super comfortable in the interview. It was a 20-30 min interview. It was relatively easy interview to do, they asked me the basic retail questions. They were understanding that I didn’t know loads about gardening or their products. Wanted to see if I had good customer service skills and good communication .They offered me the job and I accepted the next day.
I applied online. I interviewed at Dobbies (Gloucester, England)
Interview
Typical retail interview questions from a standard print out asking previous experience etc… also asked more general chit chat questions I guess to assess your character and how you’d fit into the team. Just a one stage Interview with a telephone call back.
Interview questions [1]
Question 1
When have you had to deal with a difficult customer interaction/complaint and how did you resolve it?
Casual and laid back at a table in the restaurant just after official closing time. general chatting rather than an interview altho I have over 10 years experience working in restaurants