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      Customer Success Interview

      5 Feb 2020
      Anonymous employee
      Curitiba
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 days. I interviewed at DocPlanner (Curitiba) in Feb 2020

      Interview

      Fui chamada para entrevista e conversei com o Eduardo e a Helena. O que me chamou a atenção foi o fato de já na ligação, quando fui chamada para a entrevista, o Eduardo fazer algumas perguntas para entender melhor o meu perfil e passar um resumo de como seria a função e alguns procedimentos da atividade, bem como o objetivo da Companhia. Isso é muito positivo e válido, tanto para ele, que já teve uma primeira noção de mim, como para mim, que me deixou mais confortável para o comparecimento pessoal. No dia da entrevista, tive a oportunidade de conhecer um pouco do local e conversei com o Eduardo e a Helena. Na entrevista tiveram muitas perguntas que fizeram um apanhado da minha vida pessoal e profissional, fui informada das atividades que desenvolverei e um pouco da filosofia da empresa - que me deixou com muita vontade de trabalhar, visto que percebi que o ambiente é harmonioso e há espírito de equipe. Os dois me deixaram bastante confortável para falar e fizeram perguntas graduais com uma linha de raciocínio bem coerente. Espero ter atingido as expectativas!

      Interview questions [1]

      Question 1

      Algumas perguntas foram: O que eu espero na minha carreira? Como lido com situações de feedback negativo?
      Answer question

      Other Customer Success interview reviews for DocPlanner

      Customer Success Interview

      24 Apr 2026
      Anonymous employee
      Barcelona
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at DocPlanner (Barcelona) in Apr 2026

      Interview

      Fantástico, me he sentido muy cómoda y respaldada en todo momento. Fueron muy agradables, amables y honestos con el feedback recibido. En todo momento me han mantenido informada del proceso y los resultados. Lo recomiendo sin duda.

      Customer Success Interview

      12 Jan 2021
      Anonymous interview candidate
      Curitiba
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at DocPlanner (Curitiba) in Nov 2020

      Interview

      The whole process took over 2 months!! After long forms and endless tests, we were requested to build a business case. After building the business case, I imagined we would present but to my surprise, we were NOT requested to present, just build a detailed business case and sent it. After BC was sent, the recruiter/company evaded multiple contact attempts and after a whole month answered that they were "still looking into it". Another month has passed and they sent us a general answer saying that the position had been closed. Super shady process that makes us think that the company was looking for "free consulting hours" and had no real job position open to begin with. Hate how this has grown into a 'common' practice...

      Interview questions [1]

      Question 1

      Several online forms (average 3h to complete all) Business case (around 6-12h to build/answer) NO DIRECT CONTACT OTHER THAN E-MAIL...not a single call or video conference...(this should have been a red flag for me)
      1 Answer
      1

      Customer Success Interview

      9 Mar 2020
      Anonymous employee
      Curitiba
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at DocPlanner (Curitiba) in Feb 2020

      Interview

      O processo foi bem rápido. Primeiramente foi realizada uma entrevista por telefone com o RH da empresa e uma semana depois foi realizada a entrevista presencial com o RH e a coordenação da área na sede da empresa. O processo de entrevista foi muito descontraído e as informações foram passadas de forma bem clara. O RH e a coordenação da área conduziram a entrevista de forma muito agradável, me deixando a vontade. Tive a resposta positiva um dia após a entrevista presencial.

      Interview questions [1]

      Question 1

      Como me comporto em ambientes com mudanças constantes.
      Answer question
      1