I applied online. The process took 4 months. I interviewed at Driver and Vehicle Licensing Agency (Swansea, New South Wales) in Nov 2017
Interview
Long application then very in depth phone skills and interview process. Very in depth questions and asking about people skills and things like that. Wanted to know about experience dealing with customers and how we handle difficult customers and situations.
Interview questions [1]
Question 1
So many different questions about leadership and things
I applied online. The process took 2 weeks. I interviewed at Driver and Vehicle Licensing Agency (Swansea, Wales) in Aug 2015
Interview
STAR process
Make sure you revise for your interview
Civil service competencies, all details are within application
Always say you go above above and beyond for customer service and that you are a strong individual but also an excellent team player
Process was quick, applied and a week later had an interview.
Just be yourself but a professional version of yourself lmao
Interview questions [1]
Question 1
Tell me about a time you managed a quality service