I applied online. I interviewed at Dwelo in Jan 2023
Interview
It started off with a phone screen. The recruiter asked about past experience, systems that you use (they use Salesforce), why you want to leave. The second interview with Head of team. She looked for questions to ask to maximize interview time after her initial questions. But overall recruiter and team lead were cool.
Interview questions [1]
Question 1
How you make sure all of cases are resolved? Why do you want to leave your company? Tell me about a time you dealt with a difficult customer?
I applied online. The process took 3 weeks. I interviewed at Dwelo
Interview
5 interviews. One was a presentation that you are given very little direction on and it is expected to last roughly an hour on Dwelo's workflows and they will not provide any guidance.
Interview questions [1]
Question 1
What are three aspects that all customer service reps should have?
I applied online. I interviewed at Dwelo (Chicago, IL)
Interview
Multiple-step process.
Enjoyed the experience. You meet with multiple people from the company. Each interview was a little different, but everyone left time for my questions. The process moved quickly, and they kept me updated.
Interview questions [1]
Question 1
What is the most challenging project you worked on and why?