I applied online. The process took 3 weeks. I interviewed at EAH (San Rafael, CA) in Dec 2015
Interview
Sent in an application/resume and was texted immediately by the area supervisor. This was followed up by a phone interview, then a 1-on-1 interview then a panel interview. Supervisor did not follow up very well, I had to call or email many times to remind him to continue the process.
I applied through an employee referral. The process took 2 months. I interviewed at EAH (Richmond, CA) in Sept 2014
Interview
You have to fill out a paper application and all the attachments. You also have to go online and apply for the position. You go through three interviews with upper management. They contact three references that are mainly your previous supervisors. They do a background check along with Live Scan fingerprinting. If you are asked to do a Live Scan fingerprint they will give you a form that they fill out and you fill out to take along with you for the Life Scan fingerprinting, also the cost for the Live Scan fingerprinting is $10 which you pay and they reimburse you once you're hired. The Live Scan fingerprinting is done at Don at the police department or Sheriff's Department. You also have to give them a copy of your driver's license Social Security card to verify That you are a US citizen and have the right to work in the US. They are extremely slow and it takes about two months for them to do all of this
Interview questions [1]
Question 1
They ask about your previous job experience That you have listed on your resume. How do you handle a dispute between residents. They ask if you know how to recertify residents and to explain what the recertification process is.They ask if you have supervised other employees and how many. They also ask about your daily operations on your previous job. They also asked about your customer service skills along with providing and example of your customer service skills and relationship to residents upper management. They also asked if they contact your supervisor what do you think they would say about you. They also ask what are your strong and weakest characteristics.They also want to know how well you work and get along with others they also want to know are you organize and do things in a timely manner they also ask how do you prioritize your day and what would be on your day today operation in handling the property and your staff. They also want to know how well you can handle stress on the job