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      Elevance Health

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      Customer Service Representative Denver Co Interview

      15 Jan 2019
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Elevance Health (Denver, CO) in Jan 2019

      Interview

      Applied online, took test 3 days after I applied, recieved an email to pick a time for a phone interview which was about a week out . I received an email the same day of my phone interview to pick a time for a face to face interview (which was also about a week out ) completed interview on a Thursday was called and emailed that they wanted to offer me the job by monday ! I accepted and had to fill out info for The background check !

      Interview questions [3]

      Question 1

      How do you deal with an irate customer
      Answer question

      Question 2

      How do your skills from your previous job relate to this customer service job?
      Answer question

      Question 3

      Tell me about about a time you were innovative. What steps were taken and what was the outcome!
      Answer question

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