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      Empower

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      Call Center Representative Interview

      15 Nov 2018
      Anonymous employee
      Andover, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Empower (Andover, MA) in Oct 2018

      Interview

      Got a call telling me the basics of the job, came in to take an assessment that took about an hour, had a group interview with two of the managers who asked me detailed questions and were very helpful, friendly and encouraging. They gave me a more thorough idea of the position and told me I would hear back. After they got my assessment results, they said they would do a background check and once that cleared I got offered a position and did a drug test.

      Interview questions [1]

      Question 1

      None of the questions were difficult nor were they unexpected
      Answer question

      Other Call Center Representative interview reviews for Empower

      Call Center Representative Interview

      1 Apr 2022
      Anonymous employee
      Overland Park, KS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Empower (Overland Park, KS) in Apr 2019

      Interview

      The questions were straight-forward. There was nothing tricky. I had no problems at all. If you do some basic interview prep - just know how you want to sell yourself - you will do just fine.

      Interview questions [1]

      Question 1

      Why do you want to help people with investments?
      1 Answer

      Call Center Representative Interview

      27 Apr 2019
      Anonymous employee
      Overland Park, KS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Empower (Overland Park, KS) in Jan 2019

      Interview

      Short and Sweet. Very quick interview and very relaxed. Felt comfortable interviewing and confident after I left. Did not have to wait very long to be called in. There were a few managers making conversation with me before the interview but it was a friendly relaxed dialogue.

      Interview questions [1]

      Question 1

      What motivates you?
      Answer question
      3

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