We're truly sorry to hear about your experience. We apologize for any inconvenience caused during the cleaning process. It's important to us that everyone feels comfortable and accommodated. Regarding the interviews, we're committed to improving our process to ensure a more professional and comfortable experience for all candidates. We want to clarify that we are not an MLM. Unlike MLMs, we collaborate with established major companies, which eliminates the need for any buy-in or associated risks. Our focus is on providing excellent opportunities for our team members to advance into management roles and contribute to our client's growth. Your feedback is invaluable and will be taken into consideration as we work to enhance our procedures. Feel free to contact us at hr@encompasscore.com to discuss this further.