Phone interview - pretty basic, they are just going over your information and why do you want to work for Enterprise Face to face interview with recruiter - she asked many questions, such as: tell me about a time you had an agry customer. She passed me on to the next interview that same day. Face to face interview and branch observation with an area manager: I enjoyed this day, I was able to see what a day was like working there and how busy it was. The area manager was really nice and asked the same questions as the recruiter. He also told me more about the job. 2 days later I found out he ended up passing me on to the next interview. The final interview is with the regional manager: this interview was more of a grilling session. He intimidates you and even though I am normally fine with interviews, this guy made it very hard. This is the part that upset me: my last interview was on a Tuesday, I waited a week and didn't hear anything. I called the area manager and come to find out he was out of town and no one seemed to know the status of the job. Finally I received an email on Friday saying I did not get the job after having to make several calls to find out if I had the position. Overall I do not understand why they make their interview process so difficult when all you are is a glorified car washer and selling people things they don't need. I really wanted this job just to pay off a few things, but it is probably better that I didn't get the job.