I applied through an employee referral. The process took 1 week. I interviewed at Ergeon in Jun 2021
Interview
I had three interviews at different steps in the process. The questions were all fairly straightforward and mostly based on personal experience. Each interview was with a different member of the team.
I applied through an employee referral. The process took 3 days. I interviewed at Ergeon
Interview
The interview process was fast simple and very well organized! Extremely responsive and such a pleasant experience! Caleb was such an amazing interviewer and Diedra, Johanna, and Mario were just so easy to talk to and encouraged positivity in their interviews!
Interview questions [1]
Question 1
1.What do you think customer service means?
2.How would you handle an angry customer?
I applied through an employee referral. The process took 3 days. I interviewed at Ergeon (Kingston) in Jun 2021
Interview
The interview process was very easy. I was nervous at first, but that went away quickly as they made me feel comfortable and relaxed. We spoke about our different counties and current things then I was asked questions relating to dealing with an angry customer, after that, I was given the opportunity to ask any questions I had. They then informed me about the next set procedure.
Interview questions [1]
Question 1
I Was asked how I would handle an escalated/angry customer?