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      Sales Associate Interview

      23 Feb 2013
      Anonymous employee
      Brandon, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 months. I interviewed at Express (Brandon, FL) in Feb 2013

      Interview

      Submitted an application around November/December. I guess they were finally hiring and called me in February. It was a group interview with about 10 people. After they asked 5 questions, they said that were going to call names and keep some of us. They kept three of us and hired the 3 of us. All of the questions were about selling and retail, if you have not worked in retail they might be a little intimidating. The most interesting question I think they asked was " Describe a time when you had a good shopping experience. " The entire interview took about 1 hour.

      Interview questions [5]

      Question 1

      Please describe a situation where you have been rejected and what you did after you were rejected. (selling something)
      Answer question

      Question 2

      Please describe a situation where you have had a dissatisfied customer and how you handled it.
      Answer question

      Question 3

      Why Express?
      Answer question

      Question 4

      What is the difference between servicing a customer and customer service?
      Answer question

      Question 5

      Describe a situation where you have had to sell something to a customer.
      Answer question

      Other Sales Associate interview reviews for Express

      Sales Associate Interview

      11 Apr 2026
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (San Francisco, CA)

      Interview

      I first applied online, and then I got an interview date and time, and then I went into the location for the interview. After that I just waited for a little bit of time and then I was sent an offer that I signed

      Sales Associate Interview

      1 Apr 2026
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Express (Chicago, IL)

      Interview

      Applied online, interviewed in person the next day. Interview was basically a vibe check. More important to apply during peak season (early spring or early fall) when they're hiring the most. Make sure you have availability on the weekend.

      Interview questions [5]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question

      Question 3

      What does hospitality mean to you?
      Answer question

      Question 4

      Where do you see yourself in 5 years?
      Answer question

      Question 5

      What experience do you have with retail and customer service?
      Answer question

      Sales Associate Interview

      28 Jan 2026
      Anonymous employee
      Queensbury, NY
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (Queensbury, NY)

      Interview

      Easy and straight forward interview. They ask for your availability and if have fashion experience. Also, asks about previous sales and customer service experience. The job itself is not hard at all.

      Interview questions [1]

      Question 1

      Do you have previous sales and customer service experience?
      Answer question

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