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      FedEx

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      Account Manager Interview

      22 Jul 2015
      Anonymous employee
      Chicago, IL

      Other Account Manager interview reviews for FedEx

      Account Manager Interview

      14 Nov 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at FedEx (Chicago, IL) in Jun 2015

      Interview

      The interview process started with a screening call followed by a phone interview flowed by a panel interview with three managers. The panel interview was situational in nature and lasted two hours. I did a very good job with answering the questions in the format they were looking for (STAR format). Their follow up was EXTREMELY poor. I specifically asked it they would be getting back to me with a decision and they said they would within a week and a half. It's now been over three weeks and no answer. I followed up with the recruiter THREE TIMES without the courtesy of a simple "yes or no" reply. I'm NOT impressed with their courtesy skills. I'm fine with not being offered the job but too many companies just don't get it. As a candidate, it's nice to hear back one way or another especially whey they verbally tell you that you will be contacted with a yes or no by a certain date. FedEx is just another company with horrible HR follow up. If this is how they treat their candidates, it makes me wonder how they treat their employees.

      Interview questions [1]

      Question 1

      Tell me about a time you helped a customer solve a complex problem.
      Answer question

      I interviewed at FedEx

      Interview

      They get to know you in the interview with some general conversations, but the core of the interview is a series of behavioral questions. You need to be specific about a particular situation or time & give examples in your answer. Just clearly explain the challenge, what needed to be done to resolve it, the action you took & then the final result of those actions. Be real specific on that last part.

      Interview questions [1]

      Question 1

      Tell me about a time you resolved an issue with a challenging customer?
      Answer question

      Customer Service Representative (CSR) Interview

      11 Nov 2025
      Anonymous employee
      Kamloops, BC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at FedEx (Kamloops, BC)

      Interview

      Behaviour question like how do you face angry customers? And also why you are interested in this role? Do you have any safety indecent happened with ur coworker explain? What is ur salary expectation?

      Interview questions [1]

      Question 1

      When do you want to join?
      Answer question

      Customer Service Representative Interview

      18 Mar 2026
      Anonymous interview candidate
      Istanbul
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at FedEx (Istanbul) in Nov 2025

      Interview

      It was a fast and average process. Mostly basic interview questions asked and also the interviewer was really nice. There were 2 interviews and also a phone call. The last interview with the manager.

      Interview questions [1]

      Question 1

      Can you tell me about yourself? What motivates you? How do you solve problems at work?
      Answer question