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      FireEye

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      Technical Support Engineer Interview

      8 Sept 2017
      Anonymous interview candidate
      Draper, UT
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at FireEye (Draper, UT) in Sept 2017

      Interview

      Interview consisted of a phone interview, and a face-to-face interview. The face-to-face interview was grueling and an individual interviewer named Rich was not friendly at all. The panel format of the interview was very difficult as you essentially had 4 individuals questioning you at once.

      Interview questions [1]

      Question 1

      Please explain the troubleshooting methodology for mail not sending from a server?
      Answer question
      avatar
      FireEye response
      8y
      Thank you for your feedback and we are regretful to hear about your negative experience. We take all critical feedback very seriously and want all applicants to have the best experience possible during the interview process. Thank you for taking your time to interview for a position at FireEye and these notes will be taken into consideration for our future interviewing practices.

      Other Technical Support Engineer interview reviews for FireEye

      Technical Support Engineer Interview

      13 Jul 2018
      Anonymous interview candidate
      Draper, UT
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at FireEye (Draper, UT) in Jul 2018

      Interview

      Phone Interview, then a 20 questions test, then in-person. I walked out of the interview because one guy was incredibly rude. He asked me a question I could not answer and promptly LAUGHED at me. Will never consider this place for employment.

      Interview questions [1]

      Question 1

      A whole bunch of network and Linux questions
      Answer question

      Technical Support Engineer Interview

      7 Jun 2018
      Anonymous interview candidate
      Salt Lake City, UT
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at FireEye (Salt Lake City, UT) in Jul 2017

      Interview

      Phone screen followed by a 2-3 hour in-person interview. Interviews were done by several different persons/teams depending on the topic. Started with the HR person who asked puzzle/riddle questions that weren't hard. I can't remember the exact questions, but they were pretty much oddly worded simple math problems. Other teams asked broad technical questions to gauge my overall knowledge. Discussed compensation and company benefits.

      Interview questions [2]

      Question 1

      Broad questions about these topics: Linux commands, Linux kernel, Windows Server, Powershell, Active Directory, Networking, DNS, DHCP, RAID, SQL, Subnetting, Mac OS.
      Answer question

      Question 2

      What do you know about IT security? What is a hash/MD5?
      Answer question

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