Be prepared to meet with a lot of folks - I met with 5 on my day of interviews. I was hired quickly, but I understand from some of my other colleagues that the process can take months, depending on what position you're aiming for. I landed the interview through a recruiter, who was helpful in preparing - what to wear (professional - suit jacket required), talk about the importance of customer service (clients first is key here - but you really have to mean it), and be knowledgeable about the history of the bank (all on the company website). Natural, charismatic, and always doing the right thing for the client will land you the job.