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      Frasers Group

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      Customer Service Representative Interview

      2 Nov 2021
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Frasers Group in Oct 2021

      Interview

      The interview was about 30 minutes long and was via Teams (I believe). It was simple, but the questions were very generic and were just read off of a sheet.

      Interview questions [1]

      Question 1

      Do you have experience with using web chat with customers?
      1 Answer
      1

      Other Customer Service Representative interview reviews for Frasers Group

      Customer Service Representative Interview

      9 Oct 2024
      Anonymous interview candidate
      Shirebrook, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Frasers Group (Shirebrook, England) in Oct 2024

      Interview

      The process was as expected. The best part was some mock emails to fill in for the interviewees to see how competent you are. Other basic questions were regarding your transferable skills.

      Interview questions [1]

      Question 1

      My perspective on good customer service.
      Answer question

      Customer Service Representative Interview

      15 Oct 2024
      Anonymous employee
      Shirebrook, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Frasers Group (Shirebrook, England) in Sept 2024

      Interview

      Great thorough and quick interview process and turn around for feedback nice team and good company process it was enjoyable and I am Enjoying my new role in the business

      Interview questions [1]

      Question 1

      What do I know about Frasers group
      1 Answer