I applied online. The process took 4 weeks. I interviewed at Fresno Chaffee Zoo (Fresno, CA) in Jan 2019
Interview
Present personnel included a HR representative and the hiring manager. I was told that the department manager would have typically been present but was away on business. The interview lasted approximately 15 minutes and the questions mostly pertained to how I would react to hypothetical situations.
Interview questions [1]
Question 1
If a guest was upset that something went wrong with their reservation and you suspect that it was the guest who had made the error, how would you respond?