Rating: 1/5 stars Ghosted After a Disorganized Interview Process Pros: The screening and interview process moved fast, scheduling within a week. The interviewers were friendly and seemed open to my 7+ years of customer support experience from Ramp, where I handle Zendesk and billing issues, even though I lacked industry knowledge. Cons: The final interview felt disorganized, interviewers seemed unprepared and confused about running it, asking about industry knowledge despite saying it wasn’t needed. I felt my transferable skills fit well, but I was completely ghosted after, even a month later and sending a polite follow up email. No response, no follow-up, no rejection - nothing. This unprofessionalism was frustrating and a waste of time. Advice to Management: Train interviewers to run structured, clear interviews and avoid mixed signals (e.g., asking about industry knowledge if it’s not required). Follow up with candidates, even with a rejection, to show basic respect and professionalism. Would not recommend the interview process.