I applied through other source. The process took 1 day. I interviewed at Fusion Contact Centers (Santa Maria, CA) in Feb 2013
Interview
Standard application process; only change was they wanted applicant to take a typing test, they wanted applicant to be able to type greater than 25 wpm. After that, they did the interview.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with an irate customer and how you solved their problem without going negative.