There were 3 steps in my interview experience. 1. Phone Interview 2. Lengthy in Person interview and role play 3. Another in person interview with a regional manager The interviews themselves went fine, but scheduling was so poorly handled that I ended up turning down the job. Every time they scheduled an interview it would be rescheduled a day or so later ("We forgot that we have a meeting on the other side of the state" "We didn't realize that we had another appointment that morning"). After the third interview I was told to callback if I hadn't heard anything in a week. So I call back to get a voicemail stating that this particular manager was out of the office for a week while attending training. So I left him a voicemail, and never got a callback... So I moved on and put the whole thing out of my mind. Skip forward a couple weeks and I get a phone call from the area manager offering me the position, 3 days before the training is set to start, hundreds of miles away in Chicago. Long story short. The whole process was so poorly handled that I turned down a job making significantly more money. Unless there was some major change, I don't think I would consider working for Geico again.