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      GEICO

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      Customer Service Representative Interview

      7 Dec 2020
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at GEICO

      Interview

      Recruiter called via phone to verify my work history, location, and informed me of the covid-19 precautions they are taking. It took about 20-25 minutes, and was mostly painless, but although I was informed it would take 24 hours-a few days to hear whether I made it to the next round of interviews, I haven't heard back, and there doesn't seem to be a way to contact to follow up.

      Interview questions [1]

      Question 1

      Can you commute to the location on a daily basis?
      1 Answer
      1

      Other Customer Service Representative interview reviews for GEICO

      Customer Service Representative (CSR) Interview

      7 May 2026
      Anonymous interview candidate
      Virginia Beach, VA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at GEICO (Virginia Beach, VA)

      Interview

      There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.

      Customer Service Representative Interview

      29 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at GEICO in May 2026

      Interview

      You first fill out an assessment test. The assessment test isn't difficult; there are a few parts to it. First is the reading tables section. It asks you a question about the table and based on that you pick one of the four answers. This part is timed so you want to pace yourself a little bit. The other part is picking the statement that describes you the best, then the second-best statement out of three statements. Overall, this did not take long.

      Customer Service Representative Interview

      27 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at GEICO

      Interview

      Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour