I applied online. The process took 6 days. I interviewed at GFM Holdings in Jul 2019
Interview
Started in a group then had a face to face interview asked about customer scenarios and words you would describe when talking to customers. Filled out a form on how to spell certain words.
Interview questions [1]
Question 1
How would you deal with a customer in this situation
I applied online. I interviewed at GFM Holdings (Colchester, England) in Jan 2016
Interview
Assessment day, basic numeracy and literacy and then a face to face including a short role play. All very basic customer service stuff and the test was also very basic.