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      Galaxy Digital

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      Customer Service Specialist Interview

      6 Nov 2020
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Galaxy Digital in Oct 2020

      Interview

      1. Phone Screen 2. Writing Example 3. Interview This was a well organized and friendly interviewing process. The writing example was well scoped and reasonable so you could show applicable skills with about 2 hours of work. I was weeded out of the process immediately when I mentioned needing a base salary in the mid 40's. Requiring four years of experience and then acting like $36k is a reasonable salary is really out of touch. Also, to every employer under the sun: career growth opportunities are NOT a 'benefit' you can offer as a part of the package; it's a basic expectation.

      Interview questions [1]

      Question 1

      Describe how you've handled an unhappy client.
      Answer question

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