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      Galileo Learning

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      Customer Service Representative Interview

      10 Jan 2024
      Anonymous interview candidate
      Oakland, CA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Galileo Learning (Oakland, CA)

      Interview

      15 minute virtual square up of what I looked like. No phone screen, no group panel, very rushed. Unprofessional, informal, and no qualitative questions on the actual position more about how competitive I was. No questions about DEI whatsoever, no questions asked with scenarios of the role and responsibilities, just a back and forth cycle of how much animation and desperation can I express to want to be a customer service rep for 18 an hour

      Interview questions [2]

      Question 1

      We value competitiveness, describe yourself as a team member
      Answer question

      Question 2

      We have ongoing projects that are not in your scope of work that need tending to, how would you describe yourself as a team member?
      1 Answer