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      Georgia Power

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      Customer Service Representative Interview

      18 Jul 2016
      Anonymous employee
      Gainesville, GA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 months. I interviewed at Georgia Power (Gainesville, GA) in May 2016

      Interview

      It takes a while. First you apply, then they will call or email you to come in for a Customer Service Rep test, after or if the test is passed you are called for a phone interview. After the phone interview if still impressed they will set up a panel interview. They will evaluate and should call within a couple weeks. The whole process took me about 3 months. I applied in February and didn't get a interview until May. So do not get upset or think they forgot about you because they did not. Just have confidence and sell yourself well. They are a big company and they want to make the right decision.

      Interview questions [1]

      Question 1

      Why do you want to work for Georgia Power?
      Answer question

      Other Customer Service Representative interview reviews for Georgia Power

      Customer Service Representative (CSR) Interview

      12 Oct 2024
      Anonymous employee
      McDonough, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Georgia Power (McDonough, GA)

      Interview

      Straightforward and personality based. They asked questions to see how you handle stress at work which I consider a plus. They also bring a lot of attention to safety at work

      Interview questions [1]

      Question 1

      How do you handle high levels of stress
      Answer question

      Customer Service Representative (CSR) Interview

      11 Jan 2025
      Anonymous employee
      Riverdale, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Georgia Power (Riverdale, GA) in Jun 2021

      Interview

      So the interview process was a 2 person interview, in which they gave scenario type questions. Then they asked what was my process in solving those issues. I would suggest you practice thinking of scenarios you have to solve complex problems.

      Interview questions [1]

      Question 1

      Think of a time you had to deal with a difficult customer, and explain how where you able to get them to see your point of view?
      Answer question

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