Dear Reviewer, We are sorry to hear that you had a negative experience. We will definitely look into what occurred in this instance and make sure that it gets rectified. As far as the first interview, perhaps there was some confusion as far as the role you applied to. We do offer cross training in multiple departments and that can sometimes cause confusion. We will definitely check out the job description for the Brand Promoter position as well to make sure it is clear. Thank you for the feedback and we wish you the best of luck!