Where can I find H&R Block interview experiences by job title?

Tax Associate (676) ; Tax Professional (441) ; Tax Preparer (374) ; Receptionist (274) ; Seasonal Tax Preparer (233) ; Tax Specialist (203) ; CSP - Client Service Professional (200) ; Front Desk Receptionist (200) ; Associate Team Leader (166) ; Customer Service Representative (149) ; Client Service Professional (141) ; FIRST YEAR TAX PROFESSIONAL (135) ; Office Manager (122) ; Tax Consultant (122) ; Tax Advisor (90)

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H&R Block CSP interview questions

based on 31 ratings - Updated 18 Dec 2019

Easy interview difficulty

Very positive interview experience

How others got an interview

83%
Applied online
Applied online
10%
Employee referral
Employee referral
7%
Other
Other

Interview search

31 interviews

CSP Interview

18 Dec 2019

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at H&R Block (Colorado Springs, CO)

Interview

The first year I applied was a one on one with the District Manager. Then years after that have been different, one year was a group interview and the rest have been applying for the job and they call and do a quick phone interview. This is only if you come back year after year. You do have to apply for the position several months before you start the job.

Interview questions [1]

Question 1

I do not remember that was 12 years ago

Answer question

CSP Interview

17 Dec 2019

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied through an employee referral. The process took 4 days. I interviewed at H&R Block (Lyons, IL) in Dec 2018

Interview

I was sent an email saying I was chosen for the CSP position and was to come to the scheduled orientations. Another meeting was scheduled to learn a little more and then two more computer hands on orientations were scheduled before the start date.

Interview questions [1]

Question 1

Am I willing to work at multiple nearby locations?

1 Answer

CSP Interview

28 Apr 2019

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 4 months. I interviewed at H&R Block (Vista, CA) in Nov 2018

Interview

I had to talk to two managers and they were asking me questions about my previous jobs, experience with costumer service, if I knew any other language than English, after that I was sent to the backroom with one of the managers to answer calls like an actual receptionist and get messages for tax professionals

Interview questions [1]

Question 1

Have you had experience in costumer service? How? Do you have one special experience you want to share?

Answer question

Viewing 1 - 5 of 31 Interviews

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Arlington Heights, IL

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H&R Block

H&R Block CSP interview questions

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CSP Interview

CSP Interview

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