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      HCA Healthcare

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      Medical Biller Interview

      21 Jan 2014
      Anonymous interview candidate
      Overland Park, KS
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at HCA Healthcare (Overland Park, KS) in Jan 2014

      Interview

      The want ad only specified Medical Biller. I have 14+ years of medical billing experience. I loved the phone interview but they weren't very flexible about setting that up so I had to use my PTO to take off my current job to accommodate. I only applied for the biller position but they had me interview for that and a collections position, so I did a phone interview with both managers. It went so well, they asked me at the end of the interview to come the following week for part 2 of a 2 part interview process. I was surprised at how business casual they were there. I met with the 2 and their manager. Interview went great, they all said "great!" to my answers or nodded yes in agreement. And all they did was ask me a few of the questions they already asked me on the phone! I was told at the end of the interview they'd make a decision by the end of the week and they'd let me know and said "Oh, we won't leave you hanging". But they did. I called and emailed them and finally got a "Thanks but no thanks". Then they post on their facebook page how they are hiring and having a career fair and they are still hiring for a Medical Biller. But this time they specified they'd prefer physician experience. I wish they would have specified that to begin with and not have wasted my time.

      Interview questions [1]

      Question 1

      "What is customer service to you?" and "Do you consider yourself lucky?"
      Answer question