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      HCF (Australia)

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      Customer Service Manager Interview

      13 Dec 2016
      Anonymous employee
      Sydney
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 days. I interviewed at HCF (Australia) (Sydney) in Apr 2012

      Interview

      Through a recruitment company initially. Met with the manager and his assistant sat and had a nice long chat for about an hour before they thanked me. Good behaviour based questions with realistic answers to my questions about the role and company. Good time frames for response. They were obviously eager to hire as I received an offer the next day. Overall, not as structured as I know some companies are with their recruitment process and I was surprised that such a large company was nimble enough to make an offer so quickly. Normal bureaucracy is clearly reserved for once you are an existing employee.

      Interview questions [1]

      Question 1

      Behaviour based
      Answer question
      1

      Other Customer Service Manager interview reviews for HCF (Australia)

      Customer Service Manager Interview

      18 Nov 2021
      Anonymous employee
      Sydney
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at HCF (Australia) (Sydney) in Dec 2018

      Interview

      After applying through Seek, I received an invite to a video interview which asked multiple questions and then allowed space for you to record your answer (you couldn’t re-record so best to be as prepared as possible). Once this was submitted I received a face to face interview in head office with HR and the regional manager. It was very straightforward, asked scenario based questions around sales, service etc. HR were wonderful and professional to deal with throughout the whole process from start to finish.

      Interview questions [1]

      Question 1

      Talk me through what interests you about a role with HCF
      Answer question