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      HCLTech

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      Customer Service Representative Interview

      24 Nov 2025
      Anonymous employee
      Trichy
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through university. The process took 3 weeks. I interviewed at HCLTech (Trichy) in Aug 2025

      Interview

      The interview should have started at 10 max but it started at 12 , we were told to arrived at 9 and waited till 11 at a auditorium and was shifted to another place for the interview . At first we had 2 small interviews to access our communication . After that we had to talk a voice assessment ( valent something test ). And they told us to have lunch and when we went for lunch , I was called for the next interview so I finished up quickly went to attend the team lead interview < he basically asked situational questions , talked about salary , it was a chill convo > , it was 4 30 something by the time . I was told to wait till 6 for another interview but i had to catch a train for my home back so I asked for a virtual interview. I had interview the next day and it was okay . What could they even ask for a customer service role

      Interview questions [1]

      Question 1

      Family background, since the salary is so low income , they asked if I have to feed my family
      Answer question

      Other Customer Service Representative interview reviews for HCLTech

      Customer Service Representative Interview

      19 Nov 2025
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at HCLTech

      Interview

      Very bad only 3 minutes they gave me a written test to test out my English very poor to do that made me feel like I not belong in the country

      Interview questions [1]

      Question 1

      Asking English questions to test if I can speak English
      Answer question

      Customer Service Representative Interview

      30 May 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HCLTech

      Interview

      First Interview is good the person is kind and ask more follow up question. Make sure do to best in your introduction because they will depend on that for the next up coming questions.

      Interview questions [1]

      Question 1

      Introduce your self and tell me about your hobbies.
      Answer question