Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HSBC

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: HSBC reviews | HSBC jobs | HSBC salaries | HSBC benefits | HSBC conversations
      HSBC interviewsHSBC Customer Support interviewsHSBC interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Support Interview

      20 Jun 2012
      Anonymous employee
      Vancouver, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at HSBC (Vancouver, BC) in Aug 2008

      Interview

      My resume was submitted by a friend who worked at the firm. A week later a phone interview was arranged and a few days later was invited to a panel interview. They asked a variety of open ended questions and asked how each one what actions one would take. People were very friendly. A verbal language interview was then conducted individually. Afterwards, we were informed that a decision would be made in the next week or two. Approximately 2 days later I was given a job offer.

      Interview questions [1]

      Question 1

      In a case where you were dealing with a very irrate customer, how would you deal with the situation and why.
      Answer question

      Other Customer Support interview reviews for HSBC

      Customer Support Interview

      25 Jun 2018
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at HSBC (Bengaluru) in May 2018

      Interview

      Interview was taken for a whole day... Tiering process however they will let the results out on the same day itself. Hr round - easy, VA round - average operation round - little difficult....... Overall good experience

      Interview questions [1]

      Question 1

      General questions
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      RBC
      3.7★Compensation and benefits
      avatar
      Scotiabank
      3.7★Compensation and benefits
      avatar
      CIBC
      3.6★Compensation and benefits
      avatar
      Inter-American Development Bank
      4.0★Compensation and benefits