I applied online. The process took 2 weeks. I interviewed at HSBC in Feb 2019
Interview
I applied online having seen the advert before being contacted by the recruitment team. I was then invited to a phone call Interview before an interview face to face. The final decision or stage is approximately a week later
Interview questions [1]
Question 1
Competency Based Questions -
Explain good customer service
What do I know about HSBC
What were the outcomes of certain tasks
Why do I want to work at HSBC
Personal Qualities
Explain a time you improved your work
It was over the phone, and I was asked several questions regarding my background and experience. It took 30 minutes, and the interviewer asked me some follow-up questions as well
The interview is short, the interviewer is nice and friendly. Ask about working expereince and future plan. I am not sure if the interviewer likes me or not, but generally is a good interview experience.
Face to face interview where numerous competency based questions were asked.
Two people conducted the interview, one person asked the questions and the other took notes.
Enough opportunity was given to think ahout the answers and ask any questions as well.
Interview questions [1]
Question 1
Tell us about one of the biggest challenges you've faced either personally or at work.
