I applied online. The process took 2 months. I interviewed at HSBC in Dec 2021
Interview
Simple and scenario based
Need to answer various retail situations along with customer service related questions.
Some questions about company and its values etc Questions about cash handling
Other than that rest was scenario based. Usual retail scenarios and sales related questions were asked
Interview questions [1]
Question 1
How would you handle complaints
How would you handle angry customers
Good but not great hat is your strengths and weaknesses not that hard but not that easy. prepare well beforehand for tough questions. brace for impact. make sure you are well advanced
I did a face to face interview with two manager, it was pretty chill, but the pay is under my expectations. Also, you might need to work on Saturday as well.
I applied through an employee referral. The process took 4 weeks. I interviewed at HSBC (Sydney)
Interview
The process is very lengthy . First you have to answer a series of questions online the. You get picked up for 2x interviews. One with the branch manager and customer service manager and one with the regional manager. Come prepared
Interview questions [1]
Question 1
General Behavioral Questions
1. Can you tell me about a time when you faced a significant challenge at work? How did you handle it?
2. Describe a situation where you had to work with a difficult colleague. How did you manage the relationship?
3. Give an example of a time when you showed initiative and took the lead on a project.
4. How do you prioritize your tasks when you have multiple deadlines to meet?
5. Tell me about a time when you received constructive criticism. How did you respond to it
