I applied online. I interviewed at Harri in Mar 2026
Interview
I thought it was a great process. The communication could have been better. I felt ghosted twice. Took me 2 days to make a presentation, they said they would get back to me by the end of the week. They didn't, so I waited 2 weeks before reaching out again. Only to find out they passed. I really liked the company and felt the conversation was good. If they don't want to hire outside the state then just reject. Don't lead someone on.
Other Customer Success Manager interview reviews for Harri
Long story short, after 3 rounds of interviews and going to the final round (I was asked to make a project + answer questions), the company ghosted me. No feedback, no answer, nothing other than to make me waste my time. I never thought a well stablished company such as Harri would do that but I guess it is a pattern in corporate America nowadays. Also, a good sign to not work for a company as unprofessional as they are.
I applied online. I interviewed at Harri in May 2023
Interview
First round was a normal HR round and second Round was a manager round where they asked basic questions regarding CSM profile. Next was an assignment round followed by a discussion on the same for the final round by the head of CSM department. Request you to guys to at least give a feedback since candidates invest lot of time and energy and they procured a free project work too.
Interview questions [1]
Question 1
How to measure metrics for a CSM process? How to measure customer health?
