I had a half an hour phone call interview with AJ. He was very polite and friendly and he talked me through the job description very clearly and answered all of my questions. He has since been excellent at staying in contact with me and keeping me updated on any information I need to know. I then had an in person interview with Alun and Patricia who were both very kind and made the interview process a very comfortable experience. Before I even did my interview I spoke with a few members of staff while waiting and found everyone to be very welcoming which was really appreciated and created a very friendly atmosphere at the Hidden Hearing head office.