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      Customer Service Advocate Interview

      28 Sept 2015
      Anonymous employee
      Pittsburgh, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Highmark (Pittsburgh, PA) in Apr 2014

      Interview

      The hiring process was lengthy, they use an outside firm. The firm was very unorganized. I was advised they were not hiring after submitting an application, and then got a call for an interview the next day. I cant blame Highmark for that as it was a 3rd party but hopefully they've opted for a more professional recruitment service since.

      Interview questions [1]

      Question 1

      What was one example of above and beyond customer service you have provided?
      Answer question

      Other Customer Service Advocate interview reviews for Highmark

      Customer Service Advocate Interview

      24 Jun 2016
      Anonymous employee
      Wilmington, DE
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at Highmark (Wilmington, DE) in Feb 2016

      Interview

      Interview consisted of questions that has nothing to do with the job they were more based on whether or not the person that I'm sitting next to likes me and how I would handle it

      Interview questions [1]

      Question 1

      if you had to work with someone that you used to date in the company how would you handle yourself
      1 Answer
      2

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