I applied online. The process took 1 week. I interviewed at HostGator.com (Austin, TX) in Dec 2011
Interview
Had a phone interview with a woman asking why I wanted to leave my job, what I wanted, wages, etc. I came in for a technical interview where they test to see if you can use their knowledge base to solve issues. The interview lasted about 14 minutes. I was then offered the job.
Interview questions [1]
Question 1
It was so easy that the most unexpected part was how short and easy the interview was.
It was pretty straightforward. They asked me several questions that, since I'm a web developer by trade, were a piece of cake for me to answer. I could tell early on that due to the detailed nature of my answers the interviewer was very impressed with my knowledge and was going to recommend me for the job. What really gave it away was him repeatedly mumbling, "You basically already answered that, and that, and that, and..." after each answer I gave. That and the fact that he told me, " Well you are certainly qualified for this job." It was a pretty comfortable interview with no pressure at all once I realized the guy was wearing flip-flops and noticed how laid back he was about the whole thing.
Interview questions [1]
Question 1
For example: How would you set up an email account in CPanel?
Need to know about basic DNS
A name, Cname, and MX record
DNS propagation, etc
How would you provide excellent customer services
Also mention flexible schedule as well as being able to work under high stress and fast pace environment.