I applied online and didn’t hear back for a while, but after a few weeks got a call. I think they must’ve had a few potential candidates fall through as there was no group interview, just an in person chat with the manager. It was very chill and friendly, and it felt like I was being listened to. I had been unemployed for a while and stated this when answering a question, whereas usually I would skirt about and find a way around it. I think being honest helped me, and I was able to connect more with the person who interviewed me. I was told lots about the job and what the role would entail, and uniform standards. I was also told that my answer to a particular question was very good, which was nice to hear and gave me confidence during the interview when normally I’d be quite nervous. I heard back 4 days after the interview that I had got the job :)
Interview questions [3]
Question 1
What shops in town do you think could be our competitors?
I applied online and was invited to a phone interview as the first stage. This was followed by a 1-hour group interview, which included a few questions and an interactive activity.
I applied online. The process took 3 months. I interviewed at Hotel Chocolat (Royston, East of England, England) in Mar 2026
Interview
I was approached by a member of HR via LinkedIn. We exchanged a few messages followed by me submitting a formal application and sharing my CV, portfolio and cover letter. Not long after that an initial call was arranged. Some time passed but then I heard back from HR and they asked me to prepare a presentation and go to the Royson office to present in front of the broader team. I had one more call with HR followed by the hiring managers and I was made an offer.