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      IKEA

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      Customer Service Interview

      24 Jul 2016
      Anonymous interview candidate
      Adelaide
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at IKEA (Adelaide) in Jul 2016

      Interview

      Group assessment. Talk to person next to you get a lot info and the present to whole group, probably about 20 in group. Answer 2 questions as a group based on ikea values...working as a team, and can't remember other one. Then had to build a tower out of mega block, estimate how tall and then build it, make sure it's stable, all the while the managers walk around and assess the group. Then interview by 2 managers questions like tell us about a difficult customer and how you dealt with it, all questions assessed using STAR, situation, task? Action, resolution, it's how they want you to answer. Tell us about a time you mediated between two people hang a dispute. Tell us about a time you saw someone being unsafe at work and what did you do....just be honest with your answers.mthey are all very friendly and don't want to scare you 😀

      Interview questions [1]

      Question 1

      Working in retail can be very tiring what do you do to keep your energy levels up?
      Answer question
      1

      Other Customer Service interview reviews for IKEA

      Customer Service Interview

      22 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IKEA

      Interview

      Fueron varias etapas, la última tienes que hacer una entrevista grupal donde te plantean un caso de una familia y tienes un presupuesto con el que venderle. Después está la fase de entrevista personal. Mi recomendación es que se te escuche en la dinámica grupal pero no te pongas por encima de nadie quieren ver también como interactúas con los compañeros

      Interview questions [1]

      Question 1

      Háblame de ti Cuéntame alguna experiencia difícil que hayas tenido con un cliente y como lo afrontaste Que dice la gente de ti Cuéntame Cuál es tu disponibilidad
      Answer question

      Customer Service Interview

      1 Aug 2025
      Anonymous employee
      Logan
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at IKEA (Logan) in Aug 2025

      Interview

      Fast, professional and extremely insightful. Got the call the same day as applying, and the woman I spoke to was super nice. Arranged the face to face interview over the weekend.

      Interview questions [1]

      Question 1

      They asked about my availability.
      Answer question

      Customers Service Interview

      19 Feb 2025
      Anonymous employee
      Miami, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IKEA (Miami, FL)

      Interview

      It was a long process after applying online: 3 interviews, and then they decide what department you are good to go to. Then they call you with an offer after 4 days. Once you accept, you get on a guide class. where you meet people from different departments.

      Interview questions [1]

      Question 1

      Past experience, tell me about yourselft kind of questions.
      Answer question

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