I applied online. The process took 4 weeks. I interviewed at IKEA (Shenyang, Liaoning) in Feb 2010
Interview
3 interview in total: first interview, group interview, 1:1 interview.
1. resume, rough information collection
2.test and group discuss, present
3.1:1 interview: background, reason for application...
Self Introduction,
Ask about experience of customer service (give an example how to satisfy customer need and make them happy), your current home furnishing and improvement , idea of team work
Starts with group interviews that are activity based. Getting involved and showing your values and personality is a must. Then 1:1 interviews done with management all based around IKEAs values.
Interview questions [1]
Question 1
How is sustainability important or how have you shown it
