Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      IKEA

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: IKEA reviews | IKEA jobs | IKEA salaries | IKEA benefits | IKEA conversations
      IKEA interviewsIKEA Customer Service interviewsIKEA interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Interview

      9 Mar 2018
      Anonymous interview candidate
      Denver, CO
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at IKEA (Denver, CO) in Mar 2018

      Interview

      There was a phone interview with someone who explained i would doing customer service, then a second in person interview where this lady looked at me blankly and said no this is a transactional cashier job you do not interact with the customers at all. She was extremely rude and condescending.

      Interview questions [1]

      Question 1

      If I emphatically told you the sky was orange, what would you say?
      2 Answers
      avatar
      IKEA response
      8y
      Thank you for taking the time to share your feedback. We strive to ensure a seamless process and a great candidate experience. We feel that we did not deliver that for you. We would like the opportunity to review this further with you. If you are interested in discussing it with us please email us directly at IKEARecruiting@ikea.com.

      Other Customer Service interview reviews for IKEA

      Customer Service Interview

      22 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IKEA

      Interview

      Fueron varias etapas, la última tienes que hacer una entrevista grupal donde te plantean un caso de una familia y tienes un presupuesto con el que venderle. Después está la fase de entrevista personal. Mi recomendación es que se te escuche en la dinámica grupal pero no te pongas por encima de nadie quieren ver también como interactúas con los compañeros

      Interview questions [1]

      Question 1

      Háblame de ti Cuéntame alguna experiencia difícil que hayas tenido con un cliente y como lo afrontaste Que dice la gente de ti Cuéntame Cuál es tu disponibilidad
      Answer question

      Customer Service Interview

      1 Aug 2025
      Anonymous employee
      Logan
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at IKEA (Logan) in Aug 2025

      Interview

      Fast, professional and extremely insightful. Got the call the same day as applying, and the woman I spoke to was super nice. Arranged the face to face interview over the weekend.

      Interview questions [1]

      Question 1

      They asked about my availability.
      Answer question

      Customers Service Interview

      19 Feb 2025
      Anonymous employee
      Miami, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IKEA (Miami, FL)

      Interview

      It was a long process after applying online: 3 interviews, and then they decide what department you are good to go to. Then they call you with an offer after 4 days. Once you accept, you get on a guide class. where you meet people from different departments.

      Interview questions [1]

      Question 1

      Past experience, tell me about yourselft kind of questions.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Dunelm
      3.5★Compensation and benefits
      Carter & Company
      4.1★Compensation and benefits