I applied online. The process took 4 days. I interviewed at IKEA in Jan 2015
Interview
Plenty of 'tell me about a time when' behavioral questions which in my opinion are unpleasant. Inexperienced interviewer. I applied for the same position I had before at the same store I worked at for 2 years. Strange
Interview questions [2]
Question 1
Describe a time when you had to interact with a difficult customer. What was the situation, and how did you handle it?
Self Introduction,
Ask about experience of customer service (give an example how to satisfy customer need and make them happy), your current home furnishing and improvement , idea of team work
Starts with group interviews that are activity based. Getting involved and showing your values and personality is a must. Then 1:1 interviews done with management all based around IKEAs values.
Interview questions [1]
Question 1
How is sustainability important or how have you shown it