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      IPRS Group

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      Customer service Advisors Interview

      19 Dec 2024
      Anonymous interview candidate
      Claydon, South East England, England

      Other Customer service Advisors interview reviews for IPRS Group

      Customer Service Advisor Interview

      2 Jun 2022
      Anonymous interview candidate
      Ipswich, England
      No offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at IPRS Group (Claydon, South East England, England) in Dec 2024

      Interview

      The role is based on mental health as opposed to physiotherapy I got told during the interview which isn’t made at all clear in the job advert. Sorely disappointed to receive an unsuccessful email which reads as if someone else was picked over you, I can take other candidates were more well liked but only if that were true as to see the job re-advertised round about the same day, you have to wonder about their integrity on these roles available or maybe they chose candidates who decline them?. It is quite painful to make people wait 1 or 2 weeks to learn the outcome if it has been decided quite soon after interview they were not suitable or in the running. Best of luck to other candidates finding the office as Sat nav does not recognise the post code. I would thank the company for allowing me to re-schedule the interview so I wasn’t waiting 2+ weeks to hear the outcome as I feel more for the people interviewing the week before me.

      Interview questions [1]

      Question 1

      What is your experience of data bases. Have you brought the documentation that was asked for in the interview confirmation.
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at IPRS Group (Ipswich, England) in May 2022

      Interview

      Pleasant personable interviewers but off putting to hear "Not in a rush to hire" which probably explains why they frequently advertise for this position. Conduct lots of interviews but take no one on. If interviewing, can I suggest you apply with a month or two's notice! Definitely a company keen to makes offers to people in *employment only* it sadly seems. Took a week to learn the decision by which time I'd noted the role had already been reposted anyhow already coming to the conclusion it was a no before the 'bulk looking' email landed not even looking personally addressed to me!

      Interview questions [1]

      Question 1

      What are your weaknesses? What does confidentiality look like?
      Answer question