IndiGo Customer Service Representative interview questions
based on 9 ratings - Updated 30 May 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
57%
Applied online
Applied online
43%
In person
In person
Interview search
9 interviews
Viewing 1 - 5 of 9 Interviews
IndiGo interviews FAQs
Customer Service Representative applicants have rated the interview process at IndiGo with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
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I applied in-person. I interviewed at IndiGo (New Delhi) in Dec 2022
Interview
Amazing and helpful HR. They will ask general questions based on role and few situation based questions. Overall the experience will be good. Prepare yourself in advance and go well groomed.
It is easy.
Learn bit about IndiGo through Google.
They'll ask you about IndiGo. Look confident and happy is the key. Just make sure few things i.e. Grooming, clear speach, well dressed.
Interview questions [1]
Question 1
Tell me, what are the responsibilities of ground staff.
I applied online. The process took 1 day. I interviewed at IndiGo (New Delhi) in Feb 2023
Interview
It was basic information about yourself and interest in aviation. Information about your family etc. I liked this process as it involved three phases in the interview. , Resume shortlisting,Screening, interview